Introduction

Welcome to the Privacy Policy of Follow Upvoters. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our Chrome extension.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

Information We Collect

1. Personal Information

When you use Follow Upvoters, we may collect certain personal information that you voluntarily provide, such as:

• Email address (collected during account creation or login).
• Profiles you choose to follow on X (formerly Twitter) and Product Hunt.
• Information related to your authentication via cookies or OAuth (Google).

2. Automatically Collected Information

We also collect certain information automatically when you visit or use our services, including:

• Cookies and similar tracking technologies (to remember your login sessions and improve user experience).
• IP addresses, browser type, device information, and operating system details.
• Usage data such as pages visited, actions taken on the platform, and interaction with our Chrome extension.

3. Data from Third-Party Services

If you connect your account to third-party services like X (formerly Twitter) or Product Hunt, we may collect certain profile data from those services in accordance with their privacy policies. This may include username, profile picture, and follow actions related to the use of our service.

4. Cookies and Tracking Technologies

Follow Upvoters uses cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, maintain your sessions, and track your interactions with the service. You may choose to disable cookies in your browser settings, but please note that this may affect your ability to use certain features of our service.

How We Use Your Information

Follow Upvoters uses the information we collect in the following ways to provide, improve, and personalize our services:

1. To Provide and Maintain Our Service

We use your information, such as your email address and authentication details, to grant you access to our platform, process login requests, and deliver the core functionalities of our service, including the Chrome extension that helps you follow and message profiles on X (formerly Twitter) and Product Hunt.

2. To Improve and Personalize Your Experience

We analyze how you interact with our platform to improve the user experience, fix bugs, and introduce new features. We may use cookies and usage data to remember your preferences and enhance the functionality of our services.

3. To Communicate with You

We may use your email address to send you important notifications regarding your account, updates on the platform, or responses to your inquiries. If you have opted into receiving marketing communications, we may also send you information about promotions or new features.

4. To Process Payments

We use payment information to facilitate transactions, including purchasing plans through Paddle, our payment provider. Paddle also handles taxes based on your location and ensures compliance with local tax regulations.

5. To Comply with Legal Obligations

In some cases, we may use your data to comply with applicable laws and regulations or to respond to lawful requests for information.

6. For Security and Fraud Prevention

We use your information to detect, prevent, and respond to potential security issues, fraud, or unauthorized activity on our platform.

Legal Basis for Processing

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases, as required by the General Data Protection Regulation (GDPR):

1. Performance of a Contract

We process your data to provide you with access to our services, such as allowing you to follow and message profiles on X (formerly Twitter) and Product Hunt, and to perform our contractual obligations.

2. Legitimate Interests

We process your personal data based on our legitimate interest in improving our services, securing our platform, and communicating with you about your use of the services.

3. Consent

In cases where you have provided consent, such as for receiving marketing communications or non-essential cookies, we process your data based on your consent. You may withdraw your consent at any time by adjusting your preferences in your account settings or contacting us.

4. Compliance with Legal Obligations

We may process your data when necessary to comply with legal obligations, such as tax regulations or responding to lawful government requests.

Sharing Your Information

Follow Upvoters does not sell or rent your personal information. However, we may share your data in the following circumstances to provide and improve our services:

1. With Third-Party Service Providers

We work with third-party service providers to help operate our services, such as:

• Payment processors (e.g., Paddle) to process transactions and handle taxes.
• Authentication providers (e.g., Google OAuth) to securely manage user logins.
• Hosting and infrastructure providers to run our platform.

These service providers only have access to the data necessary to perform their functions and are required to protect your information in accordance with applicable privacy laws.

2. For Legal Reasons

We may share your information if required to do so by law or if we believe in good faith that such action is necessary to:

• Comply with legal obligations or respond to lawful requests from authorities.
• Protect and defend the rights or property of Follow Upvoters.
• Investigate or prevent possible wrongdoing in connection with our services.

3. In the Event of Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.

4. With Your Consent

In other cases, we may share your information with third parties if you provide consent for us to do so.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This means that we will keep your data for as long as you maintain an active account with Follow Upvoters and for a reasonable period afterward to comply with our legal obligations, resolve disputes, or enforce our agreements.

1. Account Data

We retain your account information, such as email address and profiles followed on X (formerly Twitter) and Product Hunt, for as long as your account is active or as needed to provide you with our services.

2. Payment Data

We retain payment-related information as required by law for tax and accounting purposes. This may include information processed by our payment provider, Paddle.

3. Cookies and Usage Data

We retain cookies and usage data for a period that allows us to improve your experience on the platform, typically as long as needed to provide our services or as required for security purposes.

4. Data Deletion

You can request deletion of your personal data by contacting us at [email protected]. We will delete your data in accordance with applicable laws, subject to any legal retention obligations.

User Rights

As a user of Follow Upvoters, you have certain rights regarding the personal information we collect and process. These rights may vary depending on your location and applicable data protection laws, such as the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA). Below are your key rights:

1. Right to Access

You have the right to request access to the personal data we hold about you. This includes the right to obtain a copy of your data and information about how it is processed.

2. Right to Rectification

You have the right to request that we correct or update any inaccurate or incomplete personal data we hold about you.

3. Right to Erasure (Right to be Forgotten)

You may request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent (where applicable). We will delete your data in accordance with applicable laws and our legal obligations.

4. Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances, such as if you contest the accuracy of the data or if you believe the processing is unlawful.

5. Right to Data Portability

In certain cases, you may have the right to request a copy of the personal data you provided to us in a structured, commonly used, and machine-readable format, and to have that data transferred to another service provider.

6. Right to Object

You have the right to object to the processing of your personal data in certain circumstances, such as when we process your data based on our legitimate interests. If you object, we will cease processing your data unless we have compelling legitimate grounds to continue.

7. Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.

8. Right to Lodge a Complaint

If you believe that we have infringed your rights or mishandled your data, you have the right to lodge a complaint with your local data protection authority or supervisory authority, particularly in the EEA.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Security of Your Information

At Follow Upvoters, we take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. We use a variety of security technologies and procedures to safeguard your data, including:

1. Encryption

We use industry-standard encryption (such as TLS/SSL) to protect your data during transmission between your device and our servers, ensuring that sensitive information like authentication data remains secure.

2. Access Controls

We limit access to your personal data to authorized personnel, contractors, and agents who need to know that information to operate, develop, or improve our services. These individuals are bound by confidentiality obligations.

3. Security Testing and Monitoring

We regularly review and test our security protocols and systems to identify potential vulnerabilities. This includes conducting penetration testing and monitoring our systems for suspicious activities or security threats.

4. Data Breach Response

In the event of a data breach, we have protocols in place to respond swiftly and mitigate any potential damage. We will notify you and the appropriate authorities as required by applicable laws.

While we strive to protect your personal data, no security measure is completely infallible. Therefore, we cannot guarantee the absolute security of your information. We encourage you to use strong passwords, enable two-factor authentication where available, and exercise caution when sharing personal information online.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make significant changes, we will notify you by updating the date at the top of this page and, in some cases, we may provide additional notice (such as by sending an email or posting a notice on our website).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of our services after any changes to this Privacy Policy will constitute your acknowledgment and acceptance of the changes.

If you do not agree with the updated Privacy Policy, you should stop using our services and request the deletion of your personal data by contacting us at [email protected].